Last Updated: December 26, 2025

Berry Blush Flowers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase online or in-store, or communicate with us via email or SMS.

By using our website or opting into our communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)

Transaction Information

• Order details (products purchased, delivery details, order history)
• In-store and online purchase records

Marketing & Communication Data

• SMS and email opt-in preferences
• Communication history (messages, replies, opt-out requests)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and website interactions (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and delivery updates
• Communicate promotions, offers, and updates (only if you opt in)
• Improve our website, services, and marketing efforts
• Comply with legal and regulatory requirements

3. SMS Marketing & Communications

By providing your phone number and opting in, you consent to receive SMS messages from Berry Blush Flowers, which may include:

• Order confirmations and delivery notifications
• Promotional messages, exclusive offers, and seasonal announcements

SMS Consent Terms

• Consent is not a condition of purchase
• Message frequency may vary
• Message and data rates may apply

Opting Out

You may opt out of SMS communications at any time by replying STOP to any message.
For help, reply HELP or contact us at hello@berryblush.com.

We comply with applicable SMS marketing laws, including CASL, TCPA, and carrier regulations.

4. Email Marketing

If you opt in to receive emails, we may send newsletters, promotions, and updates.
You can unsubscribe at any time by clicking the unsubscribe link in any email.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic and usage
• Improve marketing performance

You can disable cookies through your browser settings, though this may affect website functionality.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

• Payment processors
• Delivery and logistics providers
• Email and SMS marketing platforms
• Website hosting and analytics providers

All third parties are required to maintain the confidentiality and security of your data.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or deletion
• Withdraw marketing consent at any time

To exercise your rights, contact us at [insert email address].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Berry Blush Flowers
Email: hello@berryblush.com
Address: 1112 Queen St. E. Toronto M4M 1K8