Simply browse our collections, choose your arrangement, colour, and size, add a personalized card message and any add-ons (balloons, candles, rose petals) at checkout, then enter your delivery details. You'll receive an email confirmation as soon as your order is placed.

Yes. We recommend booking ahead for birthdays, anniversaries, weddings, and holidays. Just select your preferred delivery date at checkout. Advance orders help us guarantee availability, especially during peak seasons like Valentine's Day and Mother's Day.

We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay, Shop Pay, and PayPal. All transactions are processed securely at checkout.

No. To keep your gift a lovely surprise, we never include prices, invoices, or receipts in the delivery. Your emailed order confirmation serves as your receipt.

Absolutely. You can add a complimentary handwritten gift message at checkout, or upgrade to one of our illustrated greeting cards. We also offer a Personalized Label to add a custom message directly onto your flower box or arrangement.

We deliver across Toronto and the Greater Toronto Area — 50+ cities including Mississauga, Brampton, Oakville, Vaughan, Markham, Richmond Hill, North York, Scarborough, Etobicoke, Ajax, Oshawa, Hamilton, Barrie, and more. Delivery fees are calculated at checkout based on the delivery address.

Yes. Same-day delivery is available across Toronto and the GTA for orders placed before 1:00 PM (EST). After the 1:00 PM cutoff, same-day delivery may still be possible for nearby areas — just give us a call before 6:00 PM and we'll check availability and do our best to get it delivered the same day.

Deliveries are made between 1:00 PM and 6:00 PM for residential addresses and between 1:00 PM and 4:45 PM for business addresses. We're unable to guarantee an exact delivery time, as timing depends on the day's route, traffic, and weather. During major holidays such as Valentine's Day and Mother's Day, delivery hours are extended (up to 9:00 PM EST).

We can note a preferred time window, but exact times can't be guaranteed. If you have a time-sensitive delivery, please call us at 647-877-6848 (Queen St. E.) or 647-267-6848 (Yonge St.) and we'll do our best to accommodate. Express or rush delivery may be available for an additional fee.

Yes. To ensure a smooth delivery, please provide the complete address including unit/suite number, buzzer code, and the recipient's phone number. For hospitals and care facilities, please include the room or ward and confirm the recipient is admitted, as some facilities restrict deliveries.

Yes — same-day delivery is available to major Toronto hospitals and funeral homes. For hospital deliveries, please confirm the recipient is admitted and include the room or ward number.

Our driver will attempt to leave the arrangement in a safe spot (for example, with a concierge or front desk) or contact the recipient. If the delivery address is incorrect or the recipient can't be reached, the customer is responsible for any charges related to the attempted delivery and any redelivery to a corrected address. Please double-check the address before checkout.

Yes. In-store pickup is available at either of our two Toronto shops — 1112 Queen St. E. (M4M 1K8) or 1960 Yonge St. Simply select the pickup option and your preferred location at checkout, and we'll let you know when your order is ready.

BERRY BLUSH has been a Toronto flower box pioneer since 2016, with personalized labels available on every box.

Our designers follow the style, colour palette, and overall look of the arrangement you order. Because fresh flowers are seasonal and natural, each piece is one of a kind and slight variations in specific blooms or tones may occur.

If a particular flower isn't available, our florists will substitute it with a similar bloom of equal or greater value, keeping the overall design, colour, and feel intact.

Our fresh arrangements — flower boxes and vase designs — are made to order with seasonal blooms and last about 5–7 days with proper care. Our Eternal Roses are 100% real roses that have been preserved at their peak, so they last up to 3 years without water or sunlight — a lasting keepsake that needs no maintenance.

Up to 3 years when kept away from direct sunlight, heat, and moisture. No water or trimming needed — just keep them dust-free and enjoy.

Yes. We offer helium foil balloons, orb balloons, and bubble balloons with mini balloons inside, many available with a custom label. Balloons make a beautiful add-on to any flower box for birthdays and celebrations.

Yes — candles, fresh rose petals, greeting cards, personalized labels, and balloons can all be added at checkout to make your gift extra special.

Keep them in a cool spot away from direct sunlight, heat, and fruit. For vase arrangements, change the water every 2–3 days and trim the stems slightly. Flower boxes come with a hydration source built in — simply keep the foam moist and out of direct sun.

No water or sunlight required. Keep them in a dry place away from direct sun and humidity, and gently dust with a soft brush or hairdryer on a cool setting if needed. Handled gently, they'll stay beautiful for years.

Fresh, seasonal, Designer's Choice arrangements, delivered on your terms. There are two ways to subscribe: Always in Bloom, a recurring delivery to one address on a set schedule, and Blush Dates, a prepaid collection of deliveries on the dates you choose, each for whoever you like.

Always in Bloom delivers to one address every week, every 2 weeks, or every 4 weeks. You're charged for each delivery as it comes, and it continues until you pause or cancel. You save 15%, 10%, or 5% depending on your frequency.

Blush Dates lets you choose 3, 6, or 12 deliveries and pay once at checkout. Each date can have its own recipient, address, occasion, and card message, and each can be delivered or picked up in store. You save 5% on every arrangement.

Petite (from $95), Signature (from $125), and Luxe (from $175) per delivery, before subscription savings, extras, and delivery fees.

Always in Bloom is charged automatically for each delivery at your chosen frequency, with your discount applied, until you cancel. Blush Dates is paid in full at checkout for every delivery in your plan, including each delivery's fee.

Yes. The delivery fee is based on the delivery postal code and applies to each delivery. For Always in Bloom, it's calculated at checkout. For Blush Dates, each address gets its own fee, shown before checkout. In-store pickup is free at 1112 Queen St. E. or 1960 Yonge St. (the Yonge shop is closed Sundays).

Yes. Candles, a diffuser, greeting cards, and champagne can be added to your first delivery only or to every delivery.

Every subscription arrangement is Designer's Choice, so our florists have creative freedom with the season's best blooms. If you have an important colour note, contact us and we'll do our best to accommodate it.

Each delivery is a hand-tied bouquet, wrapped in paper with a water source, ready for your own vase. A vase is not included.

You can skip, pause, or update the date, address, or recipient for a delivery at least 3 days before that delivery. This applies to both Always in Bloom and Blush Dates.

Contact us at least 3 days before your next delivery.

Always in Bloom: your subscription ends and you won't be charged again. If you've already been charged for a delivery that hasn't gone out yet, it will be issued as store credit.

Blush Dates: any remaining deliveries in your plan are issued as store credit for the amount you paid for them.

Deliveries less than 3 days away can't be cancelled. We don't offer cash refunds.

Yes. Blush Dates is designed for gifting, with a different recipient for every date if you like. Always in Bloom can also be sent to someone else's address.

Changes or cancellations must be requested at least 48 hours before your scheduled delivery. Cancellations are issued as store credit; we don't offer cash refunds. Within 48 hours, including same-day orders, we can only change the delivery date or address. To make a change, contact us at 647-877-6848 (Queen St. E.), 647-267-6848 (Yonge St.), or hello@berryblush.com. For subscriptions, see the Subscriptions section above. During holiday periods, we require additional advance notice.

Because our flowers are perishable and made to order, we don't offer cash refunds; approved cancellations are issued as store credit. If there's a problem with your order or the flowers arrive in less-than-perfect condition, please contact us within 24 hours of delivery and include a clear photo of the arrangement. Once we've reviewed it, we'll arrange a replacement or another suitable resolution.

Please email a photo to hello@berryblush.com within 24 hours of delivery and we'll arrange a replacement or another solution as quickly as possible.

Yes. If you have a specific colour scheme, budget, or vision in mind, choose our Custom order option or contact us directly and our designers will create something one of a kind for you.

Yes. We provide flowers for weddings, events, grand openings, and recurring corporate/office arrangements. Reach out to hello@berryblush.com with your date and details for a custom quote.

Yes. BERRY BLUSH digital gift cards are available in several amounts and delivered by email, making them a perfect last-minute gift. They never expire and can be used toward any product on our site.